Management Systems That Work!
AQUAS are established leaders in the development and application of innovative management systems. Reviewing and documenting management systems is our core business.
AQUAS have qualified personnel who are expert at the development of management systems across a range of professional services such as:
- Construction Industry
- Infrastructure
- Law Firms
- Project based businesses
- Other Professional Organisations
AQUAS has pioneered the development of process-based management systems which integrate quality, environmental, safety, and risk management systems see.
The strength of our approach is our focus on current business practices and business objectives as the basis for management system development. AQUAS also focus on business process and the practicalities of your workplace. This includes developing management plans based on industry practice which also conforms with a management system standard. The final result is an effective and concise system which focuses primarily on your business.
At AQUAS we realise that an effective management system is as much an issue of effective communication as accurately documenting the processes of the organisation. Our own management system has been certified to ISO9001 since 1994, and includes procedures for the design and audit of management systems on behalf of our clients. The success of our design approach is further evidenced by recent recertification of our own management system to ISO9001:2000 – without modification.
Principles of our Approach
AQUAS can either develop a system based on a specific requirement (Quality, OHS&R, Environmental, Industrial Relations, Risk Management, Records Management) or develop a Integrated Management System that addresses the full needs of the organisation in one complete document.
Regardless of the type of system required we believe that it must be designed to suit the needs of the organisation, as well as compliance with all elements of a required standard. AQUAS has been developing process-based systems since 1998. Our own management system manual reflects this philosophy.
Procedures should be developed to reflect the operational requirements of the organisation. To facilitate this process AQUAS have developed a range of generic documentation which reflects the experience of AQUAS in establishing management systems across a range of industry sectors, as well as observations from the literally hundreds of audits conducted by AQUAS.
Procedures are based on simple flow charts and outline fundamentals of the process, including the necessary operating systems (and standard forms) as the basis for management practice. AQUAS have consistently found that flowcharted procedures are the most effective and foolproof way of presenting process procedures. It is easy for staff to "lose track" of the crucial activities they should perform when reading pages and pages of descriptive text, which are not related to the order of the process. Flowcharts are quicker to read, easier to understand, and simpler to modify.
AQUAS will also develop a manual which is used as a key document to provide an overall description of the Management System and which references all procedures. The manual informs staff of the organisations philosophy and reporting structure and includes:
- Organisational structure,
- Summary of roles, responsibilities and authority of personnel,
- Scope for definition of goals and specific performance objectives,
Summary of operational procedures.
This manual presents an integrated package as a basis for the operation of the organisation, and is designed to provide the basis for training of new staff in the activities of an organisation.
The AQUAS Management System has been certified to the quality standard IS09001 since 1994 and demonstrates our understanding of the needs of a management system to reflect appropriate practice.
More:
